1. Overview
Velvetpixel Rush is designed as social casino entertainment for adults in the United States. The site offers free-to-play games, virtual Gold Coins, account features, daily rewards, and related support. Velvetpixel Rush does not offer real-money gambling, does not accept wagers, and does not provide cash prizes or prizes of real-world value. Gold Coins are virtual entertainment credits only, have no monetary value, cannot be sold, transferred, redeemed, exchanged, or withdrawn, and do not represent stored value. This Privacy Policy describes the information we collect, how we use it, how we share it, and the choices available to you.
2. Information We Collect
We may collect information you provide directly, such as your email address, username, password credentials, support messages, account preferences, consent selections, and any information you submit when you contact us. If you use third-party sign-in, such as Google authentication, we may receive basic account information made available by that provider, such as your email address and profile name, subject to the provider's settings. We may also collect gameplay and account activity information, including Gold Coin balance, daily bonus status, game sessions, pages viewed, button interactions, device identifiers, approximate location derived from IP address, browser type, operating system, referring URLs, and security logs. We do not request Social Security numbers, government identity documents, bank account numbers, or payment card data for gameplay.
3. How We Use Information
We use information to operate the site, create and secure accounts, provide free Gold Coin balances, process daily rewards, show game content, prevent abuse, respond to support requests, remember your preferences, improve site performance, measure traffic, troubleshoot errors, enforce our Terms, and comply with legal and platform obligations. We may use aggregated or de-identified information to understand which features are popular and how users move through the lobby. We do not use gameplay results to imply that a player will have success in real-money gambling, and we do not sell virtual coin balances for redemption or cash value.
4. Cookies and Similar Technologies
We use required cookies and local storage to keep the site functional, secure sessions, remember your consent choices, protect against fraud, and support login features. Optional analytics cookies may help us understand page performance and aggregated usage. Optional personalization cookies may remember preferences and improve the casino lobby experience. You can accept all optional cookies, reject optional cookies, or save customized choices through the Cookie Settings control in the footer. Browser settings may also allow you to block, delete, or limit cookies, although doing so may affect login, security, age-gate, or account functions.
5. Sharing Information
We may share information with service providers that help us host the site, manage authentication, store account data, analyze performance, provide security, send transactional messages, and respond to support requests. These providers are allowed to use information only to provide services to us or as permitted by law. We may disclose information if required by legal process, to protect rights and safety, to investigate fraud or abuse, or in connection with a merger, acquisition, financing, or transfer of business assets. We do not knowingly sell personal information, and we do not knowingly share personal information for cross-context behavioral advertising as those terms are used under California privacy law.
6. U.S. State Privacy Rights
Depending on your state of residence, you may have rights to request access to personal information, request deletion, request correction, obtain a portable copy, opt out of certain targeted advertising or sale activities, limit certain uses of sensitive information, and appeal a denied request. We do not intentionally collect sensitive personal information for gameplay. To submit a request, contact privacy@velvetpixel-rush.com. We may need to verify your identity before fulfilling a request. Authorized agents may submit requests where permitted by law, but we may require proof of authorization and verification of the account holder.
7. Children and Age Limits
Velvetpixel Rush is intended for adults aged 18 and older. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact privacy@velvetpixel-rush.com and we will review the matter. We may remove accounts or restrict access if we believe a user is underage or if use of the site is not permitted in the user's location.
8. Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. No online service can guarantee perfect security. You are responsible for keeping your login credentials confidential and for using secure devices and networks. We retain information for as long as reasonably necessary to provide the site, maintain account records, meet legal obligations, resolve disputes, prevent abuse, and enforce our Terms. When information is no longer needed, we may delete, de-identify, or aggregate it.
9. External Links and Responsible Play Resources
The site may link to third-party resources, including responsible play organizations, support providers, authentication providers, and game-related content. Their privacy practices are governed by their own policies, not this Privacy Policy. If you or someone you know has a gambling problem, help is available through the National Problem Gambling Helpline at 1-800-522-4700 and through resources such as the National Council on Problem Gambling and Gamblers Anonymous. Velvetpixel Rush is free-to-play entertainment and is not a substitute for professional help.
10. Changes and Contact
We may update this Privacy Policy from time to time. If changes are material, we may provide notice through the site or by other reasonable means. Continued use of Velvetpixel Rush after an update means the updated policy applies to future use. Questions, requests, and privacy concerns may be sent to privacy@velvetpixel-rush.com or to support@velvetpixel-rush.com. Please include enough detail for us to understand and respond to your request.